Privacy Policy

Last updated: 5 September 2026

At Villa Oberti, we value your privacy and handle personal information with care and discretion.

This Privacy Policy explains what information we collect through this website, why we collect it, how it is used and the rights available to you under applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Controller

The Data Controller responsible for the processing of personal data collected through this website is:

[LEGAL NAME / BUSINESS NAME]
Villa Oberti
[LEGAL ADDRESS]
[CONTACT EMAIL]
[VAT NUMBER / REGISTRATION DETAILS, if applicable]

Information We Collect

We may collect personal information when you contact us, request availability, enquire about a stay, request a bespoke experience or make a purchase through La Bottega.

Depending on the form or service you use, this information may include your name, email address, telephone number, preferred arrival and departure dates, number of adults and children, interests, preferred experiences, indicative budget, special requests and any information you choose to include in your message.

When purchasing an item through La Bottega, we may also process information necessary to manage your order, such as billing and shipping details, order information and transaction records.

Payment information is processed securely by the payment provider available through the website checkout. Villa Oberti does not directly store complete payment card details.

How We Use Your Information

We use personal information only when necessary to provide the services you request or to operate Villa Oberti responsibly.

Information may be used to respond to enquiries, check availability, prepare or manage a booking, organise bespoke experiences, communicate with you before or during your stay, process orders from La Bottega, provide customer assistance, fulfil administrative or legal obligations and maintain the security and proper functioning of the website.

Where you ask us to arrange an experience — such as a private chef, wine tasting, truffle hunt, ceramic workshop, cooking class or yoga session — relevant information may be shared with the selected professional or service provider where necessary to organise the experience.

Legal Basis for Processing

Personal data may be processed because it is necessary to take steps at your request before entering into a contract, to perform a booking or purchase agreement, to comply with legal obligations, or on the basis of our legitimate interests in operating and protecting the website and responding to enquiries.

Where processing requires your consent, such as certain analytics or marketing technologies, you may withdraw that consent at any time.

Website Hosting and Service Providers

This website is hosted by Squarespace.

Squarespace may process certain technical, usage and transactional information in order to securely host the website, operate forms, provide analytics and support commerce functionality. Squarespace uses both necessary cookies and, where permitted by the visitor, analytics and performance cookies.

We may also use email, payment, technical or professional service providers where required to operate the website, manage enquiries, bookings or purchases.

These providers receive only the information reasonably necessary to perform their services.

Website Analytics

With your consent, the website may use Squarespace Analytics and related technologies to understand how visitors use the site, including information such as page views, traffic sources, visits, interactions and shopping activity.

Analytics cookies are restricted until permission is given through the cookie banner where required.

You can change your cookie preferences at any time through the cookie settings available on the website.

International Data Transfers

Some service providers may process or store information outside the European Economic Area.

Where personal information is transferred internationally, appropriate safeguards are used where required by applicable data protection law, including adequacy decisions or approved contractual safeguards.

Data Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected.

General enquiries and unconfirmed booking requests may be retained for up to 24 months after the last communication unless there is a legitimate reason to retain them for longer.

Information relating to confirmed bookings, transactions, purchases or invoices may be retained for the period required by applicable accounting, tax or legal obligations.

Children

The website is intended for adults arranging stays or purchases.

We do not intentionally request personal information directly from children. Information concerning the number of children travelling may be collected from the adult making the booking solely for the purpose of organising the stay.

Your Rights

Under applicable data protection law, you may have the right to request access to your personal information, correct inaccurate information, request deletion or restriction of processing, object to certain processing, request data portability and withdraw consent where processing is based on consent.

You also have the right to lodge a complaint with the competent data protection authority, including the Italian Data Protection Authority, the Garante per la protezione dei dati personali.

To exercise your rights or ask a privacy-related question, contact us at:

[CONTACT EMAIL]

External Links

The website contains links to external websites, including restaurants, wineries, maps, social media platforms and other independent services.

Villa Oberti is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies when leaving our website.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services or legal obligations change.

The latest version will always be published on this page together with its revision date.